Descriptions:
Feedback Ferret provide customer feedback solutions to help companies find out what their customers really think. They can either provide surveys that generate high response rates or they can work with existing survey responses. Responses can be drawn from any channel, whether it be a number rating or text answers. Feedback Ferret can then analyse the data and provide real time text analytics based on the survey anwers to tell the company why their customers gave the answers they did.
Customer Feedback Solutions, Survey Analysis